VerseOne CMS v5.5.4 Released

Building on a number of efficiency and search improvements, this release sees the introduction of high-level Page Cacheing. The new Cacheing Engine should see many Pages loading considerably faster—making better use of hosting resources, improving page speed rankings (and SEO), and delivering a better experience for site customers. Please note that, due to the complexities of Permissions, the cacheing does not currently operate for Pages protected behind a login. As with all VerseOne product developments, the intention is to continue adding to the capabilities of the Cacheing Engine; nor does it work for Pages containing Content Lists. However, VerseOne intend to monitor the real-world efficacy of this feature, before extending the capabilities of the Cacheing Engine.

Document downloads now use streaming rather than being loaded into memory and downloaded direct. Users should see considerable speed improvements when downloading documents, and hosting efficiency and speed will be massively improved.

There are also numerous fixes to Forms export, Favourites controls, PECR / GDPR option banners, and important security improvements to logins, registration, and password security.

As usual, details of all releases can be found at: https://release.verseonecms.com

If you are interested in any of the new features or want to schedule an upgrade, please contact your Account Manager.

If you would like to contribute to our future roadmap, please email the Product Manager.

VerseOne passes ISO 9001:2015 audit with flying colours

From its inception, VerseOne has been driven by a commitment to delivering quality solutions to its customers. This principle was affirmed when VerseOne was awarded ISO 9001 certification in 2012 and we are pleased to announce that the company has now passed the more stringent ISO 9001:2015 certification by an Unqualified Pass—only given rarely to companies audited.

ISO 9001:2015 sets out the criteria for a quality management system and can be used by any organisation, large or small, regardless of its field of activity.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the ISO’s Quality Management Principles.

Most importantly to VerseOne, using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, ensuring that our relationship with our customers is delivered as a true partnership.

VerseOne CMS v5.5 released

VerseOne Group are proud to announce the release of VerseOne CMS v5.5—a massive release that adds 60+ new features, improvements, and fixes. Full details of the release (and the current future roadmap) can be found on the Release Notes website.

The headline feature is the first stage of our massive Front-end Editing upgrade, designed to make creating and editing content in situ easier and faster for all users—but especially lightly-trained and infrequent authors.

Initially, this feature focuses on editing and creating new blog posts and news stories, and editing text content. Watch our video to see how quick and easy it is to post a news story.

VerseOne CMS v5.5 includes a load of other features, including Ward, Consultant, and Medical Test Directory Modules, automatic image resizing, improvements to search and social media rendering, and a some terminology changes.

If you are interested in any of the new features or want to schedule an upgrade, please contact your Account Manager.

If you would like to contribute to our future roadmap, please email the Product Manager.

VerseOne CMS v5.4 released

In continued response to changing market dynamics, VerseOne continues actively to develop its integrated software stack—bringing improved RoI for customers.

• VerseOne CMS v5.4 brings improved site search, and much more—see the release notes;
• Stop press! New modules: Business Process Manager (BPM) and Report Tree deliver end-to-end reporting for repairs, ASB, holiday and expenses requests, and more. Want to see them in action? Please contact your Account Manager today.
• Customer training in Manchester, Cardiff and London for new members of staff soon to be announced—spaces will go fast.

VerseOne continues to innovate in the secure self-service portal space, with real-time connections to many popular Housing Management and line of business systems—including Capita, Northgate, Civica Cx, and Orchard. Find out how we have helped organisations, of all sizes, in our case studies for Family Mosaic, Hundred Houses Society, and Westward Housing Group.

To find out more or to ask about any aspect of your VerseOne solution, feel free to contact your Account Manager.

New VerseOne Events Announced

We're pleased to announce the next round of events for housing and healthcare, starting in February 2017 in Manchester.

• Housing Executive Board - 7 Feb
• Housing Conference - 27 Feb
• Healthcare Executive Board - 8 Feb
• Healthcare Conference - 28 Feb

We have an exciting agenda of speakers lined up for presentations on hot topics including project planning, customer journeys, content design, and integration. Read more above and reserve your place now!

VerseOne CMS v5.2 Released

On 23 March 2016, we released VerseOne CMS v5.2, which provides significant improvements to the Atlas Framework.

All customers will see the benefit, which include 33 bug fixes and improvements. The major features include cascading Page and Media Permissions, more intuitive Group assignments, the ability to delete Contacts and Media, Published indicators, a central email system, and the ability to run on Lucee (Open Source Coldfusion) and Linux.

We have published full notes on VerseOne CMS v5.2: if you want to know more, please email your Account Manager.

We are really excited about this release—we hope that you will be too.

Live Support launches on MyVerseOne

VerseOne has launched Live Support on the customer portal at my.verseone.com. This means that you can now live chat directly to the Support Team, using the Vocoll Live Support application.

The Live Support button only appears when one of the team is available—9–5.30, and when at least one of the team is logged in—so you can start a call with confidence that it will be swiftly answered. And if the team cannot fix your problem quickly, then they will log a ticket in our support system for you.

So, simply click the Live Support button, and start chatting in real-time…