Friday, January 30, 2015

VerseOne websites upgraded

VerseOne's websites were successfully upgraded on Wednesday 28 January—thank you for your patience.

Amongst other features, you will notice that MyVerseOne—our Support Portal and training site—features a "Keep me logged in" option. If you tick this box, then you will stay logged in for 14 days (this time is configurable); if you log in again, the time resets—meaning that, with regular visits, you need never log in again.

This "transparent login" will allow VerseOne to leverage more personalisation features within our CMS, and deliver increased convenience.

More details of the VerseOne CMS v5.0.137 will be released shortly.

Tuesday, January 27, 2015

Planned Maintenance to VerseOne Websites

On Wednesday, 28 January, the VerseOne website and MyVerseOne Customer Area & Support Portal will be undergoing a regular maintenance upgrade.

Many of you will be familiar with our maintenance process and, while this is undertaken, both sites will be placed into Maintenance Mode to ensure the integrity of the sites’ content.

While the MyVerseOne area is in Maintenance Mode, the Support Portal will not be available for use.

If you would like to raise a support issue during this time, or check on the status of an existing request, you can reach our support team via email at support@verseone.com, or on 01483 263 099.

VerseOne would like to apologise for any inconvenience that this may cause to our customers, and thank you for your patience. If you have any questions or concerns about the availability of the support portal on Wednesday, 28 January, please feel free to contact our support team, who will be happy to assist you.