First of all, from everyone here at VerseOne Technologies, we would like to wish you a very Merry Christmas and a Happy New Year.
Over the two week Christmas period our office opening times will be slightly different from usual.
| Day | Status |
|---|---|
| Monday 22nd–Wednesday 24th December | As usual: 9:00–17.30 |
| Thursday 25th December | Closed |
| Friday 26th December | Closed |
| Tuesday 30th December | Closed |
| Monday 29th December | Closed |
| Tuesday 30th December | Closed |
| Wednesday 31st December | Closed |
| Thursday 1st January | Closed |
| Friday 2nd January | Closed |
If your VerseOne solution is hosted by one of our managed solution providers the servers are monitored and managed 24 x 7, 365 days a year. But, should there be a server issue VerseOne staff will be notified and corrective actions identified and taken regardless of the day or time.
The VerseOne support team is available from 09:00–17:30, Monday 29th December–Friday 2nd January for Priority 1 calls. A Priority 1 call is defined as:
“an application cannot be accessed by all users. A public site or intranet has multiple pages not displayed to the visitor”.
If you require customer support for Priority One call during the above times, please use the contact details below.
| Phone | ||
|---|---|---|
| Support Desk | 01483 263099 | mailto:support@verseone.com |
We will back to normal operating times from Monday 5th January. Wishing you a very Merry Christmas from all of us here at VerseOne.
